1. Debit Order Batch Export

Navigation: Global Level > Finance > Customer > Debit Order Batches

Once this screen is in the right-hand corner there is an orange button. Click here to download the debit order batch.

The following pop-up will appear, all these fields are mandatory before exporting the debit order batch file.

• Collection Date: This date will determine which debit order batch will be exported. 
• Month: This will always default to the upcoming month.
• Format: Default, only if the third party requested a TXT file should this be changed.

The debit order export batch will be in the business user download folder, this CSV file can now simply be forwarded/uploaded to the third party to run the debit orders.

On this same page, there is an option to download the Debit Order Summary, this allows for final spot checks before exporting and submitting any Debit Order batches.

2. Netcash Debit Order

Navigation: Global Level > Finance > Customer > Netcash Debit Orders

The following screen will appear:

• Collection Day: Here is where the collection date is to be selected at least two days prior to the actual debit order date.
• Last Collection: This date indicates what was the previous debit order run. Should there be any returned the details will reflect here and the owners can be contacted by the Property Managing Agency.
• Netcash Cashbook: By clicking on the amount, it will redirect to the Netcash cashbook on the system.
• Total Mandates: This is the amount of debit order mandates per community.
• Unpaid (60 days): By clicking on this, it will only list the returned transactions for the last 60 days.

Once the Collection Day has been selected, all the communities that have been billed and there are balances against the owner's accounts will appear on the screen. If all internal checks have been completed and the Property Managing Agent is ready to submit the debit order simply scroll down and click on Submit. Only the communities that have been ticked on the left will be submitted.