1. Navigating the Offences Flow

Navigation: Global and/or Community Level > Manage > Offences

The offence page introduces four automatically filtered tabs, simplifying the offence page and decluttering the offences world on both the Global & Community Level

1.1 Global & Community Level List View

On this page, it will display all types of offences in the community. This is indicated by the colour tags on the far right side of the offence card

Each offence card clearly indicates the relevant details:

• To which Unit/ Door or Section number
• Clause & Subclause
• Issued Date
• Amount if it is a Penalty or Fine
• Paperclip indicated if there are attachments
• Colour tag to indicate what type of offence

• Menu options include Delete and Download.

1.2 Unit Level List View

Navigation: Community Level > Units > Offences

On this page, it will display all types of offences relating to the unit. 

Each offence card indicates the relevant details:

• To which Unit/ Door or Section number
• Clause & Subclause
• Issued Date
• Amount if it is a Penalty or Fine
• Paperclip indicated if there are attachments
• Colour tag to indicate what type of offence

• Menu options include Delete or Download options

2. Filtering, Searching & Sorting Payments

Navigation: Community Level > Units > Offences

2.1 Filter Option

By clicking on the Filter icon in the top right corner. The filter drop-down will appear where multiple filter combinations can be applied to assist the managing agent to be able to be manage offences more efficiently.

2.2 Search Option

Search payments by Offence Clause, Unit Addressing, or Customer Code by simply using the text box to start typing.

2.3 Sort Option

Sort offences by Date created by clicking on the sort Icon next to the text box.

3. Exporting Offences

Navigation: Global Overview > Manage > Tasks

Exporting a list of offences is now available. On the Offence page, next to the filter option icon, there is a download icon. When clicking on this icon, it will only export the task of the specific filter tab, i.e., All, Warning, Penalties & Fines.

4. Removing Offences

Navigation: Global Overview / Community Level > Manage > Offences

Offences can now be deleted; this is a permission-based function. Click on the menu options, and on a pop-up will appear.

Note: If an Offence is deleted, it will be removed from the Offences page, and cannot be undone. The Following entry will be made on the Audit Trail.