Arrears notices for the pre-legal notices ( there is no industry standard ), however before an owner can be legally handed over a letter of demand must be sent.

Set up of Arrears Notice Messages

Navigation: Global Overview > Settings > Communication

These steps can be followed to set up the default message that will be sent within communities when notices are sent from Customer Age Analysis.

From the list of different available default messages, select the relevant message to be set up. 

The following Pop-Up will appear, complete the fields provided

This email message will be sent to the owner to inform the owner that they are in arrears. Navigate to the specific place in the message box, insert the wording but use the insert tag with regards to Owner names and Amounts - Please do not type this in manually.

Example: Notice the words with the [ ] around them, the WeconnectU system will automatically change the data applicable to each owner. So that the Property Manager does not have to manually update each Notice email with the relevant owner details. This ensures a more personalized notice for each owner.