This guide provides Property Management Agencies with step-by-step instructions on how to send a password reset link to Owners and Trustees, enabling them to create or update their password for access to the Owner and Trustee Portal.
1. Reset Password
Navigation: Community Level > Settings > Users
Find the applicable owner or Director/Trustee and click on Menu Options (Three horizontal lines). From the menu options, click on Reset Password.
A Pop-up screen will appear requesting confirmation that a Reset Password needs to be sent. Click on Yes to send the steps of resetting a password to the relevant users.
The Owner or Director/Trustee should simply follow the steps to Reset a Password.
Resources: | ||
| CMS - How to Reset Password - Owner's Guide | ||
| CMS - How to Login: An Owner's Guide | ||
CMS - How to Reset Password - Trustee Guide | ||
CMS - How to Login: A Trustee Guide | ||
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