There are two options available to reset your password. These steps can be followed by Business users, Owners and trustees.

Option 1:

1.1. Select Forgot Password

Navigation: CMS Login page > Forgot Password button

CMS Login page Link: https://app.weconnectu.co.za/signin

On the CMS Login Page, click on Forgot Password in the bottom right corner.

A field will be displayed where the user can enter the email address associated with their account. The password reset link will be sent to this email address.

1.2. Reset Password

Navigation: Automatically redirected to the page.

Criteria for the Password:

• Minimum 8 Characters
• Must include a combination of
  • Lowercase
  • Uppercase
  • Numbers
  • Special Characters (!@#$%)
• EXAMPLE: W3c0nnEc%_U

1.3. Login

Navigation: Click on > Click Here

Redirected to the WeconnectU webpage: https://app.weconnectu.co.za/signin

Option 2:

A reset password can be requested from the Property Management Agency.

The Property Management Agency will send a reset password email to the business user, owner or trustees' email address linked to their user.