CMS - How To Log In WeconnectU - An Owner's Guide

Created by Glennise Pretorius, Modified on Thu, 25 Jun at 10:34 AM by Mienette van Heerden

There are two ways to activate an owner account on WeconnectU:

1. Activate the Owner Account using the link provided in Levy Statement Email.

2. Activate the Owner Account directly from the WeconnectU sign-in page.

TABLE OF CONTENTS

1. Activate Owner Portal from the Levy Statement Email
2. Activate Account from the WeconnectU Sign-In page

1. Activate Owner Portal from the Levy Statement Email

Step 1: Open Levy Statement email

Navigation: Levy Statement email

Upon receiving the first invoice/statement from the Property Management Agency, there will be an instruction at the bottom of the email as follows: “Please click here to verify your email and activate your account”.

Step 2: Password Setup

Navigation: Owner will be automatically redirected to the WeconnectU page.

To activate the owner account, a unique password must be setup.

Criteria for the Password:

Minimum 8 Characters
Must include a combination of
- Lowercase
- Uppercase
- Numbers
- Special Characters (!@#$%)
EXAMPLE: W3c0nnEc%_U

Navigation: Click on > Click Here

Once clicked on “Activate” the following will pop up, indicating that the account has been activated. By clicking on the hyperlink "click here" the browser will redirect to the WeconnecU sign-in page: Https://App.Weconnectu.Co.Za/Signin

Important: Before setting up the password, confirm with the Property Management Agency which email address is linked to the owner's account.

Step 4: Selecting your Profile

Navigation: Select Profile > Click on the relevant Community name.

Only Communities linked to the owner's email address will be displayed.

Note: A single email address can be linked to multiple units across different communities, including communities managed by different Property Management Agencies.

Step 1: Select Forgot Password

Navigation: CMS Login page > Forgot Password button

CMS Login page Link: https://app.weconnectu.co.za/signin

On the CMS Login Page, click on Forgot Password in the bottom right corner.

A field will be displayed where the owner can enter the email address associated with their account. The password reset link will be sent to this email address.