CMS - How To: Set Debt Collection Cost Table

Created by Mienette van Heerden, Modified on Thu, 13 Jun, 2024 at 2:10 PM by Glennise Pretorius

1. Set up Debt Collection Cost Table

Navigation: Global Overview > Settings > Debt Collection

If the company is a registered debt collector, complete the Debt Collecting Cost Table as per the example below. Should the Property Management Agency be VAT registered ensure to tick the "Apply VAT" box.

The invoice date for charges can either be as per the date of the Status Applied or the First of the next month's invoice.

Please note: If the company is not a registered debt collector, no recovery of any amounts set up on the cost table may be done. Only with trustees' approval, the Email and SMS Fee can be set up. However, the debt collection function is still available to apply a status to different customers who are in different statuses of arrears.